Valley TechLogic offers a multitude of technical support options to fit your company’s individual needs. Whether you’re a small business with little technological involvement or a large company with a complicated and significant infrastructure, VTL has a plan that’s right for you. At Valley TechLogic, we’re not just selling a product, we’re selling a service.

Valley TechLogic’s TechGuard service is a sophisticated monitoring and analysis system that provides 24/7 real time monitoring and advanced troubleshooting capabilities for all your business’ vital workstations and servers.  With TechGuard, VTL’s highly qualified technicians will be able to access data and remotely troubleshoot existing and potential problems through a secure internet connection at any time, giving your business the fast response time and reliability it needs, and preventing potential downtime or lost data. 

Immediate TechGuard Benefits
• 24/7 Real time monitoring of all workstations & servers
• Faster response times
• More in depth operational view of workstations and servers
• Immediate notification of potential hardware & software failures before they fail
• Management Portal that allows clients to login and see the status of all computers and networks
• Independent accessibility by VTL Technicians at any time through a secure internet connection
• Advanced remote troubleshooting capabilities
• Report cards e-mailed with monthly invoice, easily defining the status of all workstations and servers

Pricing Guide

* Pricing is per workstation and per server with agent installed. Pricing does not include antivirus software, additional fees apply.

Valley TechLogic’s TechShield service provides your company with a contracted, monitored system to ensure your network is running in its optimal state. Along with ongoing review and network assessment, benefits include dispatch priority and a much higher response time to make sure your important network is secure. By providing a solid foundation, we can maintain a strong infrastructure to keep you up and running. 

Choose from three plans with prices and services to fit your specific technical needs:
                    
TechShield Remote: $100/month
• Dispatch priority
• Onsite visit up to *1 hour
• Certified Tech Professionals
• 24-hour non-emergency response time
• Ongoing review and network assessment
• Installation of server updates and patches

TechShield Enhanced: $225/month
• TechShield Remote benefits
• Onsite visit up to *2 hours
• Quarterly, Systems Engineer consultation

TechShield Platinum: $350/month
• TechShield Remote benefits
• Onsite visit of up to *4 hours
• Quarterly, Systems Engineer consultation

*additional hours charged at standard hourly rate

Valley TechLogic’s TechLabor Plus program provides your important small business with priority service in times of need. Give your company the priority it deserves without the added expense of a full service contract. Our dedicated, professional team is committed to your business and is here to help!

Choose from three plans with prices and services to fit your specific technical needs:
                    
TechLabor Plus Silver: $500

Technical time including onsite, remote and phone support.
• Dispatch priority
• Certified Tech Professionals
• 24-hour non-emergency response time

TechLabor Plus Gold: $1,000

Technical time including onsite, remote and phone support.
• Dispatch priority
• Certified Tech Professionals
• 24-hour non-emergency response time

TechLabor Plus Platinum: $2,500

Technical time including onsite, remote and phone support.
• Dispatch priority
• Certified Tech Professionals
• 24-hour non-emergency response time

Consulting -

Business Technology can often be confusing and complicated for anyone unfamiliar with the field. Let Valley TechLogic take the guesswork out of your computer needs. Whether you want to add workstations and servers or upgrade your existing system and troubleshoot problems, Valley TechLogic can design, plan and implement the change you want and need.