Tag: outsourcing staff

  • Your IT Guy Quit, Now What?

    Your IT Guy Quit, Now What?

    Your relationship with your IT person can be a somewhat fragile dichotomy, sure you’re friendly with them and they’re probably a great person (you chose/hired them after all).

    But for many small business owners they couldn’t really tell you what this person does beyond making the computers “work”. You hired them for their skills and those skills should exist outside the realm of what you could manage for your own IT (though many owners try).

    So, if they quit, you’re suddenly in the lurch. You have all these systems that were being maintained by one individual that are now in limbo as you try to figure out what to do next, perhaps even trying to entice them to come back.

    For any new person you bring on, the relics of your old IT person may haunt them for them for the entirety of their tenure with you. When you’re just one person trying to manage many systems and users, documenting as you go can feel like a lost cause – especially during the busy times.

    That’s also supposing the split was amicable. If it was not, the damage can be difficult to recover from. We always recommend business owners maintain access to their own systems and never let themselves be completely cut off from the admin side of things no matter how capable your IT person is. Recovering those accounts can be difficult to impossible depending on the system in question.

    That leads us to our list of the top 4 things you should do as soon as your IT person quits.

    First 4 things to do when your IT person quits

    As we say in our infographic, leaving the entirety of your technology support to one person can be a dicey proposition. That’s where our co-managed solution comes in.

    In a co-managed scenario, you keep your IT guy, and we work with him to offload some of the tasks that may be bogging him down day to day. We also will bring our tools that we have honed and perfected across nearly two decades in the business to improve your processes.

    This includes better documentation, better reporting, and just overall better transparency so you as a business owner can have a bird’s eye view into this process that is so important to the continued success of your business.

    The added bonus to lightening their load is that they can then focus on activities that will move your business forward, such as projects that had been on hold because there just wasn’t time or activities that can actually grow your business.

    For example, they can address aging hardware issues that there just hasn’t been time for in the past that are holding your business back and representing a cybersecurity threat. We can even help with sourcing. Technology is a necessary component in the success of any business no matter what category or size – if yours is stuck in the past it’s going to curtail your efforts to grow your business.

    If your IT person just quit and you’re thinking you would rather have a competent IT team managing your technology, we have a plan for that as well. Our managed IT department plan is all encompassing and includes all of the support you will need, 24/7. You can learn more by taking a quick consultation with us here.


    Looking for more to read? We suggest these tech articles from the last week.

    This article was powered by Valley TechLogic, an IT service provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://x.com/valleytechlogic.

  • On the Fence About Outsourced IT? Here are the Top 5 Reasons to Consider it.

    On the Fence About Outsourced IT? Here are the Top 5 Reasons to Consider it.

    Now as a provider of outsourced IT we’re considerably biased, but we also know the value outsourcing some or all of your IT can provide to your business. We wanted to touch on the top reasons you should consider utilizing outsourced IT in your business.

    First though we would be remiss if we didn’t go over the variety of outsourced IT available on the market. From a single person who helps on a contractor like basis to full scale operations that are the same as having an entire IT department, the differences in what’s out there is vast and there’s something available for every business.

    To decide on what variety is right for you, you need to consider what your businesses needs are. Do you already have an IT team and just need some additional assistance with routine tasks hamstringing your business currently? Are you utilizing the “a wish and a prayer” model by having no IT at all? NOT a good idea by the way.

    We developed this chart to help businesses figure out what kind and what level of outsourcing they may need.

    When to Outsource Chart

    In addition to our chart here are 5 examples of how outsourced IT can bring your business to the next level.

    1. Is the cabling in your office currently a nightmare? Do you walk into the server closet and find yourself wondering if it’s up to code or perhaps even a fire hazard? This is one project no one wants to tackle but once it’s done, you’ll wonder how you went so long without it.
    2. Your IT team is great, but they’re so bogged down with the day to day minutia they don’t have time to bring your business to the next level. Do you have upgrades that have been on the back burner forever? Or perhaps they just don’t have time to maintain your backups as well as you would like. Outsourced IT can fill in the gap and give you the footing you need expand your business.
    3. Remote IT, setting this up right can feel like an impossible task. Maybe your workers are regularly stuck unable to do their job due to login issues, or you just aren’t sure how to approach the topic of cyber security with your employees working from home. Outsourced IT can be the extra hands you need to get it going right.
    4. Perhaps you’ve been telling yourself, who needs IT? You’ve gotten by this far without it. We’re sorry to say, that’s just luck, and you don’t want to hang your business on continuing to stay lucky.
    5. Training new IT staff is difficult and expensive, with an experienced IT provider you don’t need to worry about that and can instead focus on your core business.

    This is in no way an exhaustive list of all the ways we think outsourcing IT could be a smart choice for your business. One thing we do want to mention is to vet the company you choose to outsource to carefully, you’re trusting them with your data and network after all.

    Choose a company with good reviews and references and one that guarantees the work they do. Also, if you’re thinking about switching IT providers it’s okay to vet the new company before letting the old one know you’ll be moving on.

    If you need more advice or assistance on this or other technology topics, reach out! At Valley Techlogic we’re here to help.

    Looking for more to read? We suggest these tech articles from the last week.

    This article was powered by Valley TechLogic, an IT provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://x.com/valleytechlogic.

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