Frontier Communications suffered a cyber security breach last week that shut down their systems

Frontier, a leading internet provider that’s coverage area includes millions of customers across the United States, suffered a cyber security breach last week that forced them to shut down some systems to prevent further damage.

"On April 14, 2024, Frontier Communications Parent, Inc. [..] detected that a third party had gained unauthorized access to portions of its information technology environment," the company revealed in a filing with the U.S. Securities and Exchange Commission on Thursday.

They also stated based on their findings that a third party entity from a cybercrime group was likely responsible for the event and may have gained access to some PII (Personal Identifying Information). They have not yet stated whether the PII data likely belonged to customers, employees or both.

As of writing Frontier has stated that systems are back online, but from the responses to their company Twitter page that doesn’t appear to be the case across the board.

Customers are also stating that when calling for support they’re being directed to an automatic message and cannot reach a live person at this time. In general, Frontier appears to be doing damage control as they struggle to regain control of the systems that were impacted by the cyber attack.

Internet provides are a popular target for cyber crime group, as a disruption that makes national news is highly profitable when it comes to bargaining with the affected entities. To add insult to injury the data they’re able to collect during a successful attack is also often profitable on the dark web after the fact.

Even if your business is not a nationwide internet provider, that doesn’t mean you are safe from attacks such as these. Data leaks following these attacks can occur from successful attacks, including credentials or payment information for business accounts.

Attackers also cast a wide net when conducting attackers such as these, your business may be inadvertently included on an attack intended for another business. You may even be the primary target if they’re looking for businesses of a specific niche or location. It’s foolhardy to ignore the warning signs attacks like this pose. If multi-billion dollar companies are struggling to prevent attacks such as these, what hope does your business have in preventing them?

That’s where Valley Techlogic comes in, we offer cyber security coverage for the following elements all under one monthly plan:

In addition to these cyber security preventions, we also offer ongoing backups, help desk services, preventative maintenance, project management and support and more. Reach out today to learn more.

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This article was powered by Valley Techlogic, an IT service provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://x.com/valleytechlogic.