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Whether you currently have an outsourced IT resource or you’re considering one (which by the way Valley Techlogic can help with that), you may be wondering how to make the most of the service you’re paying for.

First let’s describe what we mean by outsourced IT, any personnel resource that’s not directly hired by your organization is outsourced, and with IT specifically there are providers that will provide you access to their entire team for a singular fee (which is often times lower than the cost of hiring one full time person would be).

Another example is you do have in-house IT personnel, but they’re overwhelmed and unable to keep up with he demand of your organization, or there are projects that fall outside their scope of expertise.

There’s a popular misconception that mobile devices are somehow more resistant to hacking and cyberthreats than PCs (personal computers) or other standalone devices, this Isn’t exactly true.

In today’s age, anything connected to the internet can be tampered with or hacked.

Video game news might fall outside our normal wheelhouse but reporting on cybersecurity events is right up our alley, and this the most recent hack on major game developer Rockstar Games made major news over the weekend so we wanted to chime in with our thoughts.

The term “skills gap” has been popping up a lot lately and in a nutshell it’s the refers to the difference between the skills your business needs from its employees and what’s actually available in the marketplace.

Tech innovations occur so rapidly it would be impossible for any one person to be a master in everything that’s required to maintain the technology in most modern workplaces, there will always be a need to seek out assistance with some component of it whether it be through outsourced help or through automation – or both.

We get it, handing over any part of your business to someone who’s not you can be stressful and unnerving. You painstakingly grew your business to where it is today. You may still be personally vetting every new member who walks through your door.  Hiring technical staff can be an arduous process so it’s just made sense so far to learn the ropes yourself to keep devices up and running (and as maintained as possible).

The problem is, you’re one person with a finite amount of time.

I know this has happened to me before, I have a new Word document I’ve created sitting open (maybe I’m actively working on it) I mean to save it somewhere and I just don’t.

Another scenario, someone requests an Excel spreadsheet I’d done some editing on and when I go to look for it, it’s nowhere to be found.

While it’s just now being reported on, the DDoS attack on Google Cloud occurred on June 1st and lasted for 69 minutes – reaching a peak of 46 million requests per second.

We’ve covered Distributed Denial of Service (DDoS) attacks before in this blog, but the scale of this one is mind boggling.

We find with our clients we find they’re often unaware they have a personal cloud storage solution right at their fingers tips and included for free with their Microsoft 365 subscription, OneDrive.

Every Microsoft 365 business subscription user will have 1 TB of storage space free with their Microsoft 365 subscription.

If you came of age in the 90’s to early 2000’s then you probably have fond memories of Winamp (short for Windows Advanced Multimedia Products).

Released in 1997 it was the dominant music player for a while on PC, having 3 million downloads by 1998. With fun features such as music visualization and the ability to change “skins” it was one of the most downloaded software for Windows devices for a few years.

We’ve discussed cybersecurity training before and its importance in preventing the number 1 cause of cybersecurity disasters – human error.

We offer cybersecurity training as a core feature in our tech care plans, but many topics you can (and should) cover yourself with your employees.