Tag: it support for business

  • 6 Reasons to Choose a Managed Service Provider (MSP) Over Hiring an In-House IT Team

    6 Reasons to Choose a Managed Service Provider (MSP) Over Hiring an In-House IT Team

    When small businesses begin to grow, their technology needs quickly follow. At some point, every business owner faces a critical decision: should you hire in-house IT staff or outsource your technology support to a Managed Service Provider (MSP)? At Valley Techlogic, we’ve seen time and time again that choosing an MSP offers compelling advantages for small and midsize businesses. Here are six key reasons why.

    1. Cost Efficiency Without Compromise

    Hiring internal IT staff comes with a hefty price tag—salaries, benefits, training, equipment, and ongoing development all add up. And if your tech needs change, adjusting your team isn’t easy. MSPs like Valley Techlogic offer flexible, scalable support at a predictable monthly cost. You get expert-level service without the overhead of full-time hires.

    1. Access to a Full Team of Experts

    No single IT professional can master every area of technology. When you partner with Valley Techlogic, you gain access to a full team of specialists across cybersecurity, cloud infrastructure, network management, compliance, and more. This means no skill gaps and faster resolution to complex problems.

    1. 24/7 Monitoring and Support

    Tech issues don’t stick to business hours, and neither do we. Our clients benefit from 24/7 monitoring and support, reducing downtime and catching issues before they disrupt operations. With an MSP, you’re never left waiting for someone to return from vacation or respond after hours.

    1. Faster Response Times

    Our clients value speed, and they get it. Valley Techlogic offers clearly defined service level agreements (SLAs) and ticketing systems to ensure rapid response and resolution. Unlike relying on one in-house staff member who might be overwhelmed, our team is ready to act when you need us.

    1. Enterprise-Level Security and Continuity

    Today’s cyber threats are more advanced than ever. We provide enterprise-grade security tools, proactive threat detection, secure backups, and disaster recovery solutions. Valley Techlogic also helps ensure regulatory compliance for industries like healthcare, finance, and professional services, something a lone IT hire may struggle to maintain.

    1. Stay Focused on Growing Your Business

    Your team didn’t sign up to troubleshoot printers or stress over software updates. With Valley Techlogic as your IT partner, you can redirect internal resources to focus on what truly matters: serving your clients and scaling your business. Let us handle the tech, so you don’t have to.

    For small businesses, the choice between building an in-house IT team and working with a Managed Service Provider is about more than just cost, it’s about capability, reliability, and peace of mind. At Valley Techlogic, we specialize in helping Central Valley businesses thrive with customized IT solutions designed for growth.

    Ready to explore what an MSP can do for your business?
    Contact us today to schedule a free consultation and see how we can become your trusted technology partner.

    Looking for more to read? We suggest these other articles from our site.

    This article was powered by Valley Techlogic, leading provider of trouble free IT services for businesses in California including Merced, Fresno, Stockton & More. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on X at https://x.com/valleytechlogic and LinkedIn at https://www.linkedin.com/company/valley-techlogic-inc/.

  • 5 Reasons to have an annual meeting with your IT service provider and how to make the most of it

    5 Reasons to have an annual meeting with your IT service provider and how to make the most of it

    If you’re a small business owner and you work with an outsourced IT provider you’re not alone, statistics vary but it’s estimated up to 60% of small businesses utilize a third-party resource for their IT.

    This can look different depending on your particular size and needs, for some businesses it can look like support for existing IT staff, for other businesses their entire IT needs are shifted onto a third party IT resource. There is no one size fits all solution, the needs of your business are unique and your IT support provider should be a resource for helping you grow your business and keep up with the technology demands of modern work places.

    That is why it’s so important you meet with your IT team at the minimum annually, although we really could make a strong argument for quarterly (especially during times of intense growth or change within your business). Keeping them in the loop allows them to provide for your business adequately and on the opposite end you can learn about their recommendations for your business, which are often times free or low-cost solutions and improvements to your technology infrastructure and security.

    Even for recommendations that carry a cost you can plan for these things in advance rather than having it come up as an unpleasant surprise later on, an example would be let’s say their reporting has discovered your on-premises server is struggling to keep up with your demand or even showing signs of failure. This could be talked about in a meeting ahead of time but instead it might become a major headache when the server fails spontaneously and has to be replaced on the spot. Maybe you would have thought about making the move to the cloud this year or could have planned out your hardware purchases to coincide with more favorable timing, you’ll never know but hindsight is 20/20 and you will probably make a different choice going forward.

    So, what are the 5 reasons to have an annual meeting with your IT service provider?

    1. Future Planning: As we outlined in the scenario above, having this meeting allows you to create a plan for the year ahead. If your business has a busy season (most of us do) you can schedule any maintenance or downtime during the off-season. You can plan out hardware purchasing, software upgrades, cybersecurity improvements and more.
    2. Review Documentation: Your annual meeting is also a great time to review any reports your IT service provider has created for your business. At Valley Techlogic we’re constantly tracking items we’re doing on the back end for our clients, the regular maintenance, our 24/7 cyber security monitoring, backup and data services we provide just to name a few.
    3. Project Planning: We also suggest touching on any projects you would like to complete, such as switching out your traditional landline system to VoIP, security cameras (if they provide that service) and any installation or infrastructure projects. Even if you’re not ready to commit to them now, keeping your IT provider in the loop will allow them to plan for these projects on their end as well and keep them in mind when doing their own scheduling.
    4. Service Delivery Improvements: Whether you’re currently happy with your IT providers’ services or not, are they aware of it? Your annual meeting is a great time to review the services you have with your provider and whether they’re currently meeting your expectations (if they’re not, maybe it’s time to make a change and our Switching IT providers kit can help you do it).
    5. Reviewing Past Work: In the same vein, this annual meeting should also be used for reviewing the work they have done for you this last year and any follow-up requests. Despite all the tools and widgets we use in the IT industry, we’re still not omnipresent and sometimes a request is better delivered verbally. They will probably have in their meeting notes items they wish to go over and revisit to make sure you were satisfied with the outcome as well.

    We could address even more benefits of having this an annual meeting with your provider but these five will greatly improve the services they’re able to provide for your business and get you the most value out of the service you’re paying for.

    If you’re working with an IT service provider who doesn’t give you the option of meeting annually, it would be our recommendation you look for a new provider. Our Switching IT Provider’s kit makes it easy to switch (we even provide you with a template letter for discontinuing your service) and if you’re looking for an IT service provider who makes meeting with clients regularly a priority, than why not give Valley Techlogic a shot by clicking here or the image below.

    Looking for more to read? We suggest these other articles from our site.

    This article was powered by Valley Techlogic, an IT service provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://x.com/valleytechlogic.

  • Black Friday Isn’t just for consumer purchases, business owners can take advantage as well with these tech deals

    Black Friday Isn’t just for consumer purchases, business owners can take advantage as well with these tech deals

    The holidays are rapidly approaching and with Thanksgiving and Black Friday this week we thought it would be a good idea to offer some tips when it comes to Black Friday shopping for your business.

    If you aren’t aware, “Black Friday” is the day following Thanksgiving when retailers offer deep discounts to entice buyers who are holiday shopping. These discounts also occur on technology purchases with laptops being a popular item.

    We’re Dell and Lenovo partners here at Valley Techlogic, and both have their holiday deals live now but things are selling out fast. Dell has laptops and desktops available as well as some peripherals. Lenovo even has a handy page for their Black Friday allowing buyers to sort by what they’re looking for easily.

    Another retailer you can look to for some Black Friday specials for your business is Best Buy. Following the trend this year they’ve also released some of their Black Friday specials earlier this year and would be a great place to look for a laptop or computer monitor.

    It also goes without saying that Amazon is a great place to look for those holiday tech deals, particularly when it comes to peripherals. If you have a business account with them you may even see better pricing then on your regular consumer account, it’s always worth checking.

    If you’re looking to buy in bulk, particularly if you’re also taking advantage of Section 179 this year, then we’ve got you covered. As we mentioned we have partnerships with both Dell and Lenovo and not only can we take advantage of their Black Friday pricing on your behalf, we can also work with our sales representatives to possibly secure a discount on top of that for larger purchases.

    The deals don’t stop at hardware, many software vendors will also offer deals for Black Friday especially in the creative space. Adobe Creative Cloud is 40% off this month and allows you access to Photoshop, Premier Pro and more.

    If you’re been looking for a new webhost Hostinger also has their hosting 80% off (hosting starting at $2.50 per month).

    We’ve also seen deals on VPNs and anti-virus software, though we recommend coordinating with your tech team on whether or not those are worth taking advantage of for your business.

    This year, we’ve decided to join in on the action and offer our own Black Friday Special, for five businesses that sign up we’ll be waving our setup fees and any payments until January 1st, 2023.

    Click to grab the full size version.

    If your current IT support has left something to be desired, why not start 2023 off on a better foot? Here are four ways we support our clients that differ from our competitors:itWe also make switching easy with our white glove hand off service, we will work directly with your current IT to make for a seamless transition. We can even provide a template for the letter you can send to discontinue your current service. What are you waiting for? Sign up today as this deal ends November 30th!

    Looking for more to read? We suggest these other articles from our site.

    This article was powered by Valley Techlogic, an IT service provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://x.com/valleytechlogic.