Tag: teams

  • Once the king of voice chat on the web, Skype is shutting down May 5th, 2025

    Once the king of voice chat on the web, Skype is shutting down May 5th, 2025

    Microsoft is no stranger to acquiring programs only to later shut them down (though they pale in comparison to Google’s own graveyard of acquisitions) and now Skype will be the latest casualty with a shutdown date of May 5th, 2025 being officially set.

    Skype, once the leader of online telecommunications and one of the original online video chat programs, began operating in 2022. Skype, which was a shortening of the original project name “Sky peer-to-peer” skyrocketed into popularity in the early 2000’s reaching 100 million users in 2006.

    After a tumultuous fall out with the early founders and buy outs that included eBay, Skype was sold to Microsoft in 2011 for $8.5 billion. Microsoft quickly integrated Skype into their Office platform but with the release of Microsoft Teams in 2017 the writing was on the wall for Skype as to which Microsoft based communications platform would succeed in the long run.

    Skype failed to keep up with competitors during the pandemic when video chat use was at an all time high due to restrictions on in-person activities. Zoom, WhatsApp, Facetime and even Teams itself performed better in the same space – it’s been reported in 2023 just 36 million people still used Skype daily compared to it’s peak of 300 million users which mirrors Teams current daily active users.

    So it makes sense that Microsoft is shuttering Skype in favor of Teams here in 2025, but for those that are new to Microsoft Teams or even those that have already made the switch, what benefits are available that puts it above other communications programs still competing in the space?

    1. Integration with Microsoft 365: Teams naturally integrates very well with Microsoft 365, from booking a Teams meeting right from your Outlook client to creating groups that have a shared SharePoint folder that allows users to share files while they’re chatting about them in real time. If you’re a Microsoft 365 subscriber you’re leaving features on the table if Team is not your communications platform of choice.
    2. Robust Team Collaboration Features: Unlike competitors like Zoom, which is mainly a video conferencing tool, Teams offers extensive team collaboration features like persistent chat, threaded conversations, shared workspaces, and built-in task management with Microsoft Planner and To-Do.
    3. Better Security and Compliance: Teams benefits from Microsoft’s enterprise-grade security, including end-to-end encryption, multi-factor authentication, and compliance with industry standards like HIPAA, GDPR, and ISO 27001.
    4. Unified Communication Hub: Microsoft Teams combines chat, video conferencing, file sharing, and project collaboration in one platform which will not be found in the competition which are largely standalone programs.
    5. Better Pricing for Enterprises: For businesses already using Microsoft 365, Teams is included at no extra cost, making it a more cost-effective solution. Other platforms may charge an arm and a leg for enterprise features such as longer meetings or hosting larger groups.

    Unifying communication in your company can be a game changer when it comes to making sure everyone is on the same page. Whether you’re looking to implement Microsoft Teams or optimize your existing communication tools, Valley Techlogic’s expert IT solutions can help you streamline collaboration, enhance productivity, and keep your business connected—anytime, anywhere. Reach out today for a consultation.

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    This article was powered by Valley Techlogic, leading provider of trouble free IT services for businesses in California including Merced, Fresno, Stockton & More. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on X at https://x.com/valleytechlogic and LinkedIn at https://www.linkedin.com/company/valley-techlogic-inc/.

  • Microsoft 365 pricing changes are coming in 2022, and we have the details

    Microsoft 365 pricing changes are coming in 2022, and we have the details

    Microsoft has had a busy year in 2021. With the release of Windows 11 and it’s continued roll out to more and more eligible users, as well as the quieter release of Windows Server 2022 in August. It looks like they’re not slowing down in 2022.

    We’ve been notified as a Microsoft partner there will be price increases across the board for their powerful suite of office software, Microsoft 365 expected in March 2022.

    While it’s never fun to have an unexpected increase to your overall IT spend, we think Microsoft 365 is still well worth it even at the increased cost. There are also some items that will be rolled into the new subscription model that will absorb some of the price increase while increasing the usability of your Microsoft 365 subscription.

    First, here’s a chart we’ve created that you can save for your records that outlines the expected price increases. These prices may change between now and March but as of writing these are the prices that have been communicated to us by Microsoft directly. We also included the subscription models that are not going to be increased in March. We also want to note the consumer and educational models of Microsoft 365 will not be experiencing a price increase next year.

    Small Version of the Pricing Chart
    Click for the full size version.

    Now, we promised we’d talk about some of the items that are now going to be rolled into your Microsoft 365 subscription that previously had their own cost. One of those items is the ability to call in via Teams. Previously, calling in via Teams was $4 per line but as Microsoft moves to make Teams more accessible for businesses and users alike, they’re now including it in your normal subscription cost.

    This means if you have employees who are out and about during a company meeting, they can still easily call in and participate. It also opens up the opportunity to use Teams for your prospects and clients, even if they don’t currently have it installed. This year we even switched to Teams across the board ourselves and haven’t looked back. We’ve found the call quality and reliability to be phenomenal.

    Some security features will also be rolled into some of the earlier tiers of Microsoft 365 when they were previously featured à la carte. The security and compliance features found in your Microsoft 365 subscription really amount to pennies on the dollar when you consider how expensive it would be to establish the same security stack outside of Microsoft, and it would be less tailored for your own Microsoft use experience to boot.

    These security features include data loss prevention (DLP) for email and documents, as well as encryption for email (we all know email is one of the most common points of entry for bad actors). Microsoft Endpoint Manager has been a critical tool for all of the business’s that now find themselves managing a remote workforce.

    Overall, while a price increase was inevitable, we’re excited to see what new features will be rolled out in 2022 and beyond. If your office is not yet setup with a Microsoft 365 subscription, that’s one of the items we help our clients manage. If you’d like to learn how Valley Techlogic can help your business with Microsoft products and more, click here.

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    This article was powered by Valley TechLogic, adns, n IT service provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://x.com/valleytechlogic.

  • Our first look at Teams 2.0

    Our first look at Teams 2.0

    As we mentioned in our last post, Windows 11 is coming and with its announcement also came with the announcement of what’s being dubbed “Teams 2.0”.

    In preview builds right now appearance wise Teams 2.0 is very similar to the Teams you’re used to using. It has the same minimalistic UI you’re used to. However, one change is you can now switch light, dark and high contrast mode. This is a customization feature found in other video conferencing software now brought to Teams to make the program more user friendly and inclusive.

    Speaking of customization, you can also shrink your Teams windows exactly how you like now instead of simply shrinking the window down horizontally only. This will allow users to integrate a Teams window as they’re setting up their workstations for the day. The application can also “click” into place, fitting the size of the square or rectangle the user has left for it.

    Under the hood you’ll find that Teams 2.0 is much lighter than your existing Teams applications. While this is an early build of the program it’s interesting to note and holds true to Microsoft’s promise of making Windows 11 lighter in every fashion. Many video chat programs are memory hogs for older machines and a more agile chat client would be welcome for those as well as lighter duty laptops with less memory capacity.

    You can also quickly invite users with a link with Teams 2.0, allowing users to hold meetings more on the fly without having to schedule something through the Outlook calendar. This is one benefit found in Zoom that we think Microsoft is wise to integrate into Teams to broaden their appeal.

    Another change is you can now find users by their phone number or by syncing your contacts with Outlook and Skype. It’s clear with Windows 11 the goal is to have Teams be the de facto video chat choice and adding the ability to lookup friends and family will greatly extend the use of Teams outside workplaces.

    Although we still expect workplaces to be the primary use of Teams and we’re looking forward to more changes aimed at catering to the workforce marketplace beyond the scaled down client size (though don’t get us wrong, we definitely approve of that benefit). In the current preview builds video chat and voice chat are disabled so we’re unable to comment on that functionality at this time.

    This is still very early on in the process, and we anticipate more changes to come not just for Teams 2.0 but also Microsoft 11 as a whole.

    Skype for Business is Ending News

    In fact, it’s already been announced that the web client version will be released for preview soon, improved PowerPoint integration and also the ability to utilize multiple user accounts under a single client. Microsoft is a flurry of activity as they gear up for the fall release of Windows 11.

    Users currently on Windows 10 are already receiving patches aimed at getting their computers Windows 11 ready. As we noted in a previous blog Windows 11 will be a free upgrade to users already on Windows 10.

    Still on Windows 7 or 8 in your office? It’s still possible to upgrade to Windows 10 either for free or for a small $99 upgrade fee. This is going to much less than Windows 11 will be retailing for at launch and a 50% discount on the Windows 10 Pro retail cost. Windows 7 ended extended support in January of last year and Windows 8 will be soon as well. It’s not a good idea to remain on an operating system no longer supported by Microsoft and can leave your business much more vulnerable to cyber security attacks.

    If you need assistance upgrading the machines in your office so that they’re Windows 10 or 11 ready, reach out to us here.

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    This article was powered by Valley TechLogic, an IT service provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://x.com/valleytechlogic.

  • What to Do When a Service You Use is Down; 5 Tips on How to Survive a Tech Outage

    What to Do When a Service You Use is Down; 5 Tips on How to Survive a Tech Outage

    If you were using any Microsoft products on Monday (March 15th) you may have been party to the outage that took down services such as Office 365 and Teams worldwide.

    The outage was caused by an Azure authentication error (you can learn more here) and lasted roughly 14 hours. Whether you experienced this particular outage or not we have all experienced an outage that took out a tech service that is critical to doing our job or supporting the systems we use every day.

    Here are our top 5 tips to surviving a tech outage that is impacting your business:

    1. First of all, don’t panic. Outages are normal in the tech world, and sometimes even necessary if it’s a planned downtime event. Usually planned events will occur at times that are less inconvenient for most workplaces (late at night typically), and you will probably get some kind of notice, so you know to expect it.

    2. Determine that the outage is outside of your control. If a service is down, it’s a good idea to determine whether it’s on your end or truly due to the service provider. If it’s a popular well-known service (such as in the Microsoft case) you can usually check Google as an outage will be news. Another good place to check is their social media pages to see if there’s any mention of the outage by their team; Twitter especially seems to be the place many businesses convey outage news.

    3. If you’ve come to the conclusion it’s not on your end, reach out to their customer service. They may be swamped if it’s a large outage but if it’s just something to do with your particular instance they can probably assist you in getting back up. If you have a technology service provider you work with they can help manage this task for you.

    4. Reach out to your tech team if you have one. If you have an in-house tech team or a technology service provider behind your business, they can troubleshoot the outage for you and determine next best steps to getting your services back up.

    5. Check the post-outage documentation. It often helps to know why an outage occurred, especially if it was due to an update that may have changed things within the service.

    Outages are a good case in point for having a tech team behind your business, they can help navigate the issue for you and if your case does need to be escalated, they will know exactly who to contact.

    If you’re on your own trying and to Google fixes it can often lead you down a rabbit hole where the recommendations may not even be relevant to your particular instance.

    In general, we don’t recommend trying to navigate severe issues on your own, especially if the affected program host critical data or systems for your business. The “fix” you try may be worse than the problem that was causing the outage in the first place.

     

    If you have been looking for a team that can support your business in navigating tech outages and more, Valley Techlogic is a seasoned technical service provider and we have plans that can fit every business. You can learn more by booking a free consultation here.

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    This article was powered by Valley TechLogic, an IT provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://x.com/valleytechlogic.

  • Microsoft Teams is changing, can it catch up to Zoom in popularity?

    Microsoft Teams is changing, can it catch up to Zoom in popularity?

    There’s no question that Zoom is a behemoth in the video call making space, from its massive growth back in March to the re-energized vigor as schools across the nation are using it to conduct virtual lessons now in August. Zoom has a commanding 42.8% of the web conferencing market and it doesn’t seem like they’re losing any steam.

    Platforms such as Google, Microsoft and Cisco are trying to re-invent their web conferencing platforms to capture more of that lucrative pie. Today’s article is going to focus on the changes coming to Microsoft Teams as well as its existing features and evaluate whether it might be the better platform for your business.

    Microsoft Teams was released in 2017, it came 6 years off the massive acquisition of Skype by Microsoft (the once popular video chat software now languishes, a shadow of its former glory). Teams solved Microsoft’s problem with Skype being P2P (Peer to Peer) and gave a business facing option to all the companies already using their Office 365 platform.

    Before Zooms rising popularity Microsoft’s main competitor in this space was Google, with Google Hangouts being another popular option in the video conferencing space (now called Google Meet). Google is still an excellent choice, especially for companies who use the Google suite primarily within their businesses. Where Google falters in our eyes may be their habit of constantly pursuing new targets versus improving upon existing services (see the Google Graveyard for more of what we mean).

    Zoom has taken over the market mostly for it’s easy of use, you don’t even need to download it. Also, with zero cost to entry and a paired down UI even those who are less tech savvy can find their way around using it. If you want to set up a meeting with someone all you have to do is send them a link and you’ll be good to go.

    So why would a company want to switch to Teams? Microsoft Teams comes out ahead in the collaboration space, a one-off Zoom meeting is great for external meetings (say a sales call with a potential client) but for meeting with your in-house staff Teams is really the better option.

    Both have scaled up the number of users you can have on a call (100 in the paid for version of Zoom, 5000 on Teams). Both have a good chat system and the privacy enhancing benefit of blocking out your background (although we’d argue Teams does this a little better).

    Credit: Microsoft

    Where Teams comes out ahead for internal use is its integration with Office 365. When you create a new team of users to work collaboratively on the platform, it will create shared versions of One Point, Share Point and Plan. You can also have separate channels so you can easily distinguish who is working on what and organize your work more effectively.

    On top of that, Microsoft is now allowing Teams to have integrations with other applications, including Zoom. Allowing third party applications on the platform could further expand their popularity and allows third party designers to bring new solutions and tools that will greatly expand its usability.

    Microsoft is even allowing users to log into Teams with a personal account as well, encouraging people to use the platform for calls with family and friends. At a time when video conferencing is so crucial to staying connected, it doesn’t hurt to have more options.

    Microsoft Teams is a robust answer to the question of conducting office collaboration and Zoom is the quick and easy option for an impromptu meeting on the fly for colleagues and prospects alike. In our mind when it comes down to which is better for your business between Zoom or Teams, the answer may very well be both.

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    This article was powered by Valley TechLogic, an IT provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://x.com/valleytechlogic.

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