Tag: voip

  • High Tech Holidays – Five Ways Technology Can Make Your Holiday Season Easier

    High Tech Holidays – Five Ways Technology Can Make Your Holiday Season Easier

    We’re right in the middle of the holiday season right now, and we thought the best gift we could give to you (our readers) is some advice straight from the tech experts on how to use technology to make your holiday season easier.

    We have five tips to utilize technology for an efficient and fun holiday season.

    1. Long Distance Calls Don’t Have to Be Expensive: If your phone is stuck in the past make it your New Years resolution to change that. VoIP for home and businesses will save you money on traditional telecom costs, even when Aunt Brenda talks your ear off.
    2. Utilize The Cloud for All Those Photos and Christmas Cards: Skip hauling boxes of cards and photos up to the attic after the holiday season, scan and store those precious memories digitally in the cloud. Bonus, you never have to worry about a roof leak or other disaster ruining them.
    3. Designate a Network for Your Guests: For modern routers, giving out your Wi-Fi password to all your guests is no longer needed. You can activate a “Guest Network” in your router settings with its own password and name, and then turn it off when everyone goes home. You can even give your temporary network holiday themed names like “Winter WonderLAN” or “FalalaLAN”.
    4. Flying? Use a Fare Tracker: If your flight plans can be somewhat flexible, utilizing online fare trackers will be your best bet in saving you a lot of money this holiday season. They will help you figure out when the best time to purchase those tickets is. In the same vein, you can utilize price trackers for gifts you purchase online too.
    5. Get a Head Start on New Year’s Resolutions – Tech Edition: Another thing to consider is making some good tech hygiene a part of your New Year’s resolution. While you make changes in 2022 to make yourself healthier and happier, make your devices healthier too by keeping them up to date with security patches and updates (especially with vulnerabilities such as Log4J running amok).

    We hope these tips help you have a happy holiday at home. For your business, the holidays may represent a time of stress as you wonder if you’ll have coverage for the technology in your business or if your current service provider will be available to take your calls and service requests.

    At Valley Techlogic, we are dedicated to our customers success. We offer after hours, weekend and holiday support – usually at no additional cost for customers who have one of our service plans. Also, for the rest of December we’re offering one month FREE to new customers.

    To learn more about the kind of benefits you receive as a Valley Techlogic customer, we’ve created this chart:

    Click to see the full size version.

    As you can see, all of your preventative maintenance is covered under a Valley Techlogic service plan. This may even free up time for you if you’re a business owner who’s been handling a lot of these items yourself, which during the holiday season is invaluable. If you’d like to learn more schedule a quick consultation with us today. Happy Holidays!

    Looking for more to read? We suggest these other articles from our site.

    This article was powered by Valley TechLogic, IT service provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://x.com/valleytechlogic.

  • Massive DDoS Attacks Cripple VoIP Services

    Massive DDoS Attacks Cripple VoIP Services

    If you use VoIP in your business, you may have been affected by service outages so far this week.

    That’s because Bandwidth.com, a major hosting provider for VoIP services such as Accent, Ring Central, Twilio and more has been under assault by a major distributed denial of service (DDoS) attack. While they’re working tirelessly to reroute call streams, as of Tuesday outages were still occurring nationwide.

    Distributed Denial of Service (DDoS) attacks are not a new occurrence in the VoIP world, hackers regularly target VoIP services in an effort to gain a ransom to make the attacks stop. Canadian VoIP provider, VoIP.ms, has been under siege since last week by a DDoS attack being performed by the hacking group REvil.

    REvil, a Russian linked ransomware gang, was also responsible for the attacks on Kaseya that made major news in July. They are demanding $4.5 million from VoIP.ms to end the attacks but so far VoIP.ms is holding firm and not giving in to the demands.

    You may be wondering what happens during a Distributed Denial of Service (DDoS) attack or even what a DDoS attack is. During a DDoS attack hackers flood the target networks with service requests, bogging down the systems until they either slow to a crawl or go offline completely due to the overload.

    To put some context behind it, Cloudflare a cybersecurity oriented service provider that helps websites mitigate DDoS attacks were themselves hit by a DDoS attack last month that served their website 17.2 million requests per second. The real target of the DDoS attack, a financial customer of Cloudflare, was served 330 million attack requests in seconds. Most websites and online servers cannot bear the brunt of that many requests instantaneously.

    VoIP providers are an easy target for ransomware, cutting off communications to the outside world for those who are affected is a tangible problem that creates a heightened sense of urgency. The same urgency cannot be replicated from your business’s website being down for a while, though the loss of revenue that may occur from that should not be overlooked. For some business’s that loss can equal as high as $250,000 hourly.

    You may be thinking, I can’t have my phones go down I’ll just switch back to a landline provider even if the cost is higher and it would lack many of the features acquired with VoIP. I’m sorry to say It would do you no good.

    Nothing is truly cut off from the web these days, even your typical landline phone utilizes a web-based connection somewhere down the line. POTS aka Plain Old Telephone Service which performed phone services over copper wires is going the way of the dodo in most places.

    The FCC even called for a mandatory termination of POTS lines In 2014. As of 2018 only 5% of the country was landline only.

    To sum it up, avoiding the internet when it comes to making phone calls is no longer a possibility. With that said we understand that having your phone lines down is disruptive and unnerving. We’ve created this checklist with steps to take if you find your phone service down.

    If you don’t have a service provider to reach out to in the event of a service outage, we can help. We are proud of our VoIP service solutions and the reliable uptime we maintain for our clients. You can learn more about our VoIP services here. We even have a promotion for new customers. ?

    Looking for more to read? We suggest these other articles from our site.

    This article was powered by Valley TechLogic, an IT service provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://x.com/valleytechlogic.