“I previously was with a service that had a low-cost solution. They could not provide the service promised or fix our issues. They left everything half completed because they had to move on to the next issue with another client.”
“I rely on the monitoring to let me know if we have any issues. In the past when our power has gone out I have received calls saying that one of our backup systems did not start up. We have nearly 40 PC’s and two shifts, the monitoring is vital. Any employee has the potential of opening up or receiving malware or a virus. There is no one to train all the users all the time”.