Is it time to call in the reinforcements? 5 benefits to co-managed IT services

Is it time to call in the reinforcements? 5 benefits to co-managed IT services

For many small to medium sized businesses, they have one go-to person for their IT needs. This person knows the business inside and out and whether they were in IT to start or just discovered they had an affinity for it, they are a reliable resource the rest of your team depends on when something goes wrong.

The downside is they’re just one person. It’s a minor disruption if they call out sick or take a vacation, if they were to quit that minor disruption turns major. It’s tenuous to rely on a single person for such an important task alone.

Even if you ran your business for years without anyone being in charge of IT, how dependent were you on technology at that point compared to now? Year over year, spending on technology for small businesses continues to grow (the average being between $10,000 to $49,000 for per year).

Technology spending is an investment you make in your businesses future and having reliable support to utilize that investment is key to making sure that the effort, time and money spent on it is not wasted.

The employee you have in charge of technology for your business is also an investment, and they may have felt they needed more help and support as your business has grown but may have felt unsure how to make that request. It’s difficult for employees to let their bosses know they feel overwhelmed without worrying that it’ll lead to them appearing inadequate.

The truth is for most businesses, technology has a lot of moving parts. You most likely have a team that relies on devices to do their job and if multiple things go wrong simultaneously, one single person can’t be in two or more places at once. That’s a lot of pressure for your IT person, and a lot of downtime for the employees stuck waiting for their turn.

You also can’t expect one person to be good at all things, your IT person may be great at fixing the company website when it’s down or troubleshooting network errors, but you could be calling in reinforcements already (at an exorbitant rate) when something outside their wheelhouse is on the fritz.

We’ve spent a lot of time talking about why you should consider co-managed IT without outright saying it, but here’s are 5 ways co-managed IT can help your business:

  1. Access to 24/7 emergency support. It’s unfair to expect your IT person to be on call around the clock 24/7 365, but with a co-managed solution emergency support is usually included.
  2. Access to a variety of skills. A co-managed solution will have a team of people who have a varied skill set, so when you call in for support, you’ll have the right person for the job the first time (minimizing your downtime).
  3. Access to software solutions. Your co-managed provider will have access to software solutions that would otherwise be too expensive to procure for your business alone, but because they’re providing it for many clients the cost for you is much more reasonable (or even free).
  4. More hands-on deck. As we said, your IT person can’t be in two places at once. If they’re knee deep in something, we can be that extra help that you need, and they’ll appreciate.
  5. Much less expensive then bringing on an additional person. Finally, the cost of a co-managed plan is going to be much less expensive than the cost of hiring an additional person.

Co Managed IT Services

In fact, at Valley Techlogic we have a plan tailored for co-managed situations. If many of the things in this article rang true for you and you’d like to learn more, simply book a consultation with us today.

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This article was powered by Valley TechLogic, an IT service provider in Atwater, CA. You can find more information at or on Facebook at . Follow us on Twitter at