Most of us are finding ourselves working from home either altogether or at least part of the time, and with that change also comes conducting work meetings from home. While we all probably had at least an awareness of video client tools such as Microsoft Teams and Skype, a new contender came through and became the working from home meeting tool du jour – I’m talking of course about Zoom.
Zoom has added 2.22 million users so far in 2020 (the previous year they gained 1.99 million for the entire year). Unfortunately, with such unprecedent growth also comes growing pains in the form of unauthorized users jumping onto calls and even cyber security issues. So how can you use Zoom safely, and what led to it becoming such a popular option in the first place?
Unlike many of its competitors Zoom allows you to see multiple participants at once, rather than one at a time while they’re talking. It also has the unique functionality of allowing users to join from a browser which lets participants avoid downloading the client if they don’t wish to or are unable to.
You can also host an unlimited number of meetings with up to 100 participants with only the free client (up to 500 participants and concurrent meetings being paid features). Screensharing is also possible and a nice feature.
With that said there have been some draw backs, call quality may be somewhat unpredictable compared to more seasoned products in this arena (although I think it would suffice to say they’ve all had some troubles in these heretofore unheard-of times). Users have also reported issues with scheduling and adding meetings to their calendars. The biggest issues though, have been in the avenue of security.
Starting with so called “Zoom Bombers” - which have been one of the most publicized issues - it is described as having uninvited users join your private video call and start spamming unsavory materials either in the chat or via voice and/or video.
Many of these intruders gained access via businesses posting the video chat link to their public social media accounts. The best method of protection against this by far is adding a password to your Zoom chats and not posting them publicly.
It’s also come to light that there are some critical cyber security issues with Zoom, especially regarding user data. 500,000 Zoom user accounts and passwords were recently found for sale on the dark web due to a data breach by a cyber security firm.
This serves as a good reminder to keep your passwords varied, change them periodically and use a password manager. You can check the whimsically named site https://haveibeenpwned.com/ to see if you’ve been a victim to this breach or any others.
Suffice to say despite its faults Zoom is probably here to stay for the foreseeable future, especially as the country’s workforce continues to work from home. Taking some necessary steps will keep your work meetings intruder free and safe.
This article was powered by Valley TechLogic, an IT provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on X at https://x.com/valleytechlogic.
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