Your IT Guy Quit, Now What?

Your IT Guy Quit, Now What?

Your relationship with your IT person can be a somewhat fragile dichotomy, sure you’re friendly with them and they’re probably a great person (you chose/hired them after all).

But for many small business owners they couldn’t really tell you what this person does beyond making the computers “work”. You hired them for their skills and those skills should exist outside the realm of what you could manage for your own IT (though many owners try).

So, if they quit, you’re suddenly in the lurch. You have all these systems that were being maintained by one individual that are now in limbo as you try to figure out what to do next, perhaps even trying to entice them to come back.

For any new person you bring on, the relics of your old IT person may haunt them for them for the entirety of their tenure with you. When you’re just one person trying to manage many systems and users, documenting as you go can feel like a lost cause – especially during the busy times.

That’s also supposing the split was amicable. If it was not, the damage can be difficult to recover from. We always recommend business owners maintain access to their own systems and never let themselves be completely cut off from the admin side of things no matter how capable your IT person is. Recovering those accounts can be difficult to impossible depending on the system in question.

That leads us to our list of the top 4 things you should do as soon as your IT person quits.

First 4 things to do when your IT person quits

As we say in our infographic, leaving the entirety of your technology support to one person can be a dicey proposition. That’s where our co-managed solution comes in.

In a co-managed scenario, you keep your IT guy, and we work with him to offload some of the tasks that may be bogging him down day to day. We also will bring our tools that we have honed and perfected across nearly two decades in the business to improve your processes.

This includes better documentation, better reporting, and just overall better transparency so you as a business owner can have a bird’s eye view into this process that is so important to the continued success of your business.

The added bonus to lightening their load is that they can then focus on activities that will move your business forward, such as projects that had been on hold because there just wasn’t time or activities that can actually grow your business.

For example, they can address aging hardware issues that there just hasn’t been time for in the past that are holding your business back and representing a cybersecurity threat. We can even help with sourcing. Technology is a necessary component in the success of any business no matter what category or size – if yours is stuck in the past it’s going to curtail your efforts to grow your business.

If your IT person just quit and you’re thinking you would rather have a competent IT team managing your technology, we have a plan for that as well. Our managed IT department plan is all encompassing and includes all of the support you will need, 24/7. You can learn more by taking a quick consultation with us here.

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This article was powered by Valley TechLogic, an IT service provider in Atwater, CA. You can find more information at or on Facebook at . Follow us on Twitter at