Threat actors attack on cloud company leads to customers data being wiped completely

Last week a Danish cloud provider called CloudNordic suffered a cyber attack that led to them losing all of their customers data in one fell swoop.

The hackers who gained access to CloudNordic’s system immediately issued a financial demand that the company was unable and unwilling to meet and led to all of their data being encrypted by the hackers. The company said that no evidence of being hacked was left behind other than the encrypted data.

This hack also effected their sister company, AzeroCloud, and both companies released identical statements on the ongoing issues they’re facing after this event, you can see the statement below translated to English from Danish.

In an effort to start over the company has establish a new name and new servers and have offered to restore their clients to servers with the same name as they had previously, though they’ve also included instructions for customers who want to move their domains to new hosts.

CloudNordic suspects the attack occurred while they were moving data centers, exposing them to already infected systems. As they were mid-migration it allowed the attackers access to their systems and even their own backups.

CloudNordic states “"The attackers succeeded in encrypting all servers' disks, as well as on the primary and secondary backup system, whereby all machines crashed and we lost access to all data,".

They’ve stated while the data was scrambled during the attack, they don’t believe the attackers copied customers data as is typical with ransomware attacks, so it’s unlikely individual customers will be targeted to be ransomed back their data.

No known ransomware group has so far taken credit for this attack. The company CloudNordic and their sister company AzeroCloud have both said they plan to try to rebuild from here without access to their previous data.

At Valley Techlogic, backups are an important puzzle piece when it comes to maintaining the security of your business. For many businesses, a cyber event where all of your data is lost would be difficult to impossible to recover from. Many businesses that suffer attacks like these end up going out of business.

That’s why we created our triple layer backup plan, TechVault.

With TechVault you not only have an onsite copy of your data, there’s also a cloud backup and what we call an archival backup.

This archival backup is what makes this program we’ve created special, as it’s write once read many. Basically, the data can be copied back to you as many times as needed but once it’s on there, it cannot be deleted.

This, in addition to the 24/7 monitoring we provide as well as firewall, antivirus and other protections means your data is virtually bullet proof.

If you would like to learn more about what makes Valley Techlogic a cyber security leader in the Central Valley, schedule a consultation with us today.

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This article was powered by Valley Techlogic, an IT service provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://twitter.com/valleytechlogic.