In major outage news, this week Microsoft had an outage that lasted over 6 hours and brought down Teams, Outlook and Exchange and more - grinding some workplace activities to a halt until the services came back. The outage affected Microsoft 365 customers worldwide.
Services resumed yesterday morning although there were residual issues for some customers regarding logins and more. Most of the affected services were the online versions of the product, if you have a desktop accessible version of the Microsoft 365 products you may have noticed less of a disruption (other than Teams being unavailable).
The cause of the outage was announced on Twitter:
We've determined that a recent deployment contained a broken connection to an internal storage service, which has resulted in impact. We're working to direct traffic to a healthy service to mitigate impact. Additional information can be found in the admin center under TM402718.
— Microsoft 365 Status (@MSFT365Status) July 21, 2022
By afternoon Thursday July 21st the Microsoft service health page (which can be found here) indicated that all services were up and running as usual.
Valley Techlogic is a Microsoft shop by and large and we’re major proponents of the Microsoft 365 suite of services. As we mentioned, those who currently had a Microsoft 365 plan with access to the desk top versions were, or would have been, less affected by this week’s outage.
Here’s a quick guide to the Microsoft 365 plans we recommend to our customers and why in a nutshell (note: this pricing is after discount for an annual commitment).
Basic is a good product, but to make the most of your Microsoft 365 subscription plan we generally recommend spending a little more for Standard or Premium. For our security conscious clients in particular, the Premium subscription is an excellent value.
Microsoft Business Premium comes with advanced cybersecurity protections built into the product, even if you’re not taking any other steps to protect your business from a cyberattack – switching to Microsoft Business Premium will give you major benefits for a very reasonable price (just $22 per user per month).
Microsoft Business Basic is perfect for an extremely light user experience, say a shared email inbox for a specific billing purpose or for an employee who doesn’t perform many online tasks. For everyone else, we highly recommend upgrading.
As we mentioned, we’re a Microsoft shop and a certified Microsoft partner and can assist you directly with your Microsoft products, especially choosing a Microsoft 365 subscription that will be the best fit for your business. Learn more today with a quick consultation.
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This article was powered by Valley Techlogic, an IT service provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://twitter.com/valleytechlogic.
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