5 Ways “Tribal Knowledge” Sabotages Your Cybersecurity Efforts

5 Ways “Tribal Knowledge” Sabotages Your Cybersecurity Efforts

Even if you’re unfamiliar with the phrase “tribal knowledge” you’ve still most likely participated in it. Tribal knowledge is anything in your workplace people just “know”. If you have a particular co-worker that gets upset if the AC is turned down below 75 so no one does, that’s tribal knowledge. If the snacks in the breakroom are first come first serve and no one can claim dibs, that’s also tribal knowledge.

Tribal knowledge is anything in your workplace that is common knowledge and is not documented. If the rules are posted somewhere it goes from being tribal knowledge to policy, and when it comes to the technology in your business, it is much more secure to rely on policy than tribal knowledge.

Having policies for your technology holds everyone in your organization accountable. No one can claim they didn’t know the rules if the rules are clearly outlined and defined. Having effective policies are also necessary for maintaining your compliancy with federal rules regarding cybersecurity and business and for meeting the requirements for things like cybersecurity insurance.

Here are the five ways tribal knowledge typically sabotages your cybersecurity efforts:

  1. The rules are loosely applied. If somethings not policy, then it can be difficult to make sure everyone is on the same page. A new hire will not be aware of your rules from the start and others may feel the rule doesn’t apply to them because they haven’t been strictly told it does.
  2. The rules are up to interpretation. What you think something means and what someone else may interpret something meaning can be vastly different, especially when being communicated person to person where some of it is probably getting lost in translation.
  3. You have no documentation. If the guidelines for online safety in your business are communicated verbally, you have no documentation for how or when they’re being applied. If you have a ransomware attack and you go to your insurance company without documentation, you’ll most likely be turned down.
  4. You’re not keeping up with the times. If you have employees stuck on the way things “have always been done” instead of evolving policies to fit your workspace as it grows, you’re going run into a problem if you ever need to implement comprehensive cybersecurity changes in the future.
  5. You’re losing access to relevant data. Policies help you document your processes, and that documentation is data that could help your business grow. If a certain activity is not working or could be working better, the documentation you’re creating with comprehensive policies could help you find out sooner which will save your business time and money.

In addition to these five tips, we’ve also created this PDF for four easy things to implement in your business (click to download).

Four Policy Changes To Start With

Click to download.

These items will get you on the right track but if you feel like it’s time to get serious about cybersecurity, it’s best to leave it to the professionals. At Valley Techlogic, we have over 15 years in the cybersecurity space. We have a robust cybersecurity package that can be used standalone to leverage our cybersecurity stack if you already have an IT team in place or in conjunction with our IT service plans if you don’t currently have reliable assistance for your business’s technology. Schedule a consult today to learn more.

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This article was powered by Valley TechLogic, adns, n IT service provider in Atwater, CA. You can find more information at https://www.valleytechlogic.com/ or on Facebook at https://www.facebook.com/valleytechlogic/ . Follow us on Twitter at https://twitter.com/valleytechlogic.