The term “skills gap” has been popping up a lot lately and in a nutshell it’s the refers to the difference between the skills your business needs from its employees and what’s actually available in the marketplace.

Tech innovations occur so rapidly it would be impossible for any one person to be a master in everything that’s required to maintain the technology in most modern workplaces, there will always be a need to seek out assistance with some component of it whether it be through outsourced help or through automation – or both.

We get it, handing over any part of your business to someone who’s not you can be stressful and unnerving. You painstakingly grew your business to where it is today. You may still be personally vetting every new member who walks through your door.  Hiring technical staff can be an arduous process so it’s just made sense so far to learn the ropes yourself to keep devices up and running (and as maintained as possible).

The problem is, you’re one person with a finite amount of time.

I know this has happened to me before, I have a new Word document I’ve created sitting open (maybe I’m actively working on it) I mean to save it somewhere and I just don’t.

Another scenario, someone requests an Excel spreadsheet I’d done some editing on and when I go to look for it, it’s nowhere to be found.

While it’s just now being reported on, the DDoS attack on Google Cloud occurred on June 1st and lasted for 69 minutes – reaching a peak of 46 million requests per second.

We’ve covered Distributed Denial of Service (DDoS) attacks before in this blog, but the scale of this one is mind boggling.

We find with our clients we find they’re often unaware they have a personal cloud storage solution right at their fingers tips and included for free with their Microsoft 365 subscription, OneDrive.

Every Microsoft 365 business subscription user will have 1 TB of storage space free with their Microsoft 365 subscription.

If you came of age in the 90’s to early 2000’s then you probably have fond memories of Winamp (short for Windows Advanced Multimedia Products).

Released in 1997 it was the dominant music player for a while on PC, having 3 million downloads by 1998. With fun features such as music visualization and the ability to change “skins” it was one of the most downloaded software for Windows devices for a few years.

We’ve discussed cybersecurity training before and its importance in preventing the number 1 cause of cybersecurity disasters – human error.

We offer cybersecurity training as a core feature in our tech care plans, but many topics you can (and should) cover yourself with your employees.

We’ve posted on how to spot a phishing email before on this website, but what about just thwarting the attempt before it even reaches your inbox?

Email filtering is a complex topic, too strict and you miss important emails. Too lax, your inbox is flooded with spam and attempts to scam you.

In major outage news, this week Microsoft had an outage that lasted over 6 hours and brought down Teams, Outlook and Exchange and more - grinding some workplace activities to a halt until the services came back. The outage affected Microsoft 365 customers worldwide.

Windows 11 arrived this year to a somewhat muted response that mostly can be attributed to a tempered rollout – many machines that would have been eligible for a Windows software upgrade in the past were deemed not eligible for the enhanced requirements found in Windows 11. The end-of-life date for Windows 10 is still a way off (October 14, 2025) but a surprising number of people are still using Windows 7 which had it’s end of life event over two years ago now, on January 14th, 2020.

However, according to GlobalStats Windows 7 still has an almost 12% operating market share.